Privacy Policy

This Privacy Policy describes how Bloom Identity LLC d/b/a Bloom ID (“Bloom Identity,” “Bloom ID,” “we,” “us,” or “our”) collects, uses, and protects information when you visit https://bloomidentity.com/ or use our verification and notification services.

1. Who we are

This website is operated by Bloom Identity LLC d/b/a Bloom ID. Contact: support@bloomidentity.com.

2. Information we collect

This website is informational. We may collect technical data such as browser type and log data needed to operate the site. The site loads fonts from Google Fonts, which may receive your IP address and browser details.

Customer applications own their users, contacts, and audience. Bloom Identity does not store raw email addresses or mobile numbers, and it does not keep or manage an audience. Any email address or mobile number used for a check or notice remains the customer’s data and is supplied by the application for that request.

After a channel is successfully confirmed, Bloom may retain an irreversible hash of that destination, scoped to the customer application, as proof that verification completed. The hash is used only to look up whether a channel was confirmed before transactional notices are sent. Without the original contact, the hash is not meaningfully useful or identifiable as a person or a contact.

3. How we use information

On this website, information is used to operate and secure the pages. For applications, Bloom performs a reachability check: a verification code to the email or phone the customer already has on an account. On success, Bloom may record an irreversible hash of that channel so later notices cannot go out on a path that was never confirmed. Bloom also delivers those codes and transactional notices, using retries and alternate routing when a path fails. We do not use destinations to build an audience, we do not retain raw contacts, and we do not use mobile numbers or email addresses for marketing or promotional messages.

4. SMS, RCS, email, and mobile information

This website does not send text messages or collect SMS consent. Where a customer application uses Bloom Identity to send SMS, RCS, or email, those messages are transactional: verification codes, security alerts, and notices related to a service the user has started.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Wireless carriers, RCS providers, and email providers may process messages solely to transmit transactional notices you requested. That transmission is not a sale of your mobile or email information and is not sharing for marketing or promotional purposes.

5. Sharing of information

We do not sell personal information. We do not share mobile phone numbers with third parties or affiliates for marketing or promotional purposes. We may disclose information when required by law, to protect rights and safety, or to service providers who process data only on our instructions to operate the website and deliver transactional messages by SMS, RCS, and email.

6. Cookies and similar technologies

This website is a public informational site. We may use strictly necessary technical storage required to deliver pages securely. We do not use advertising cookies on this site.

7. Retention

We retain website technical logs as needed to operate this site. Contacts and account records stay with the application. Bloom does not retain raw email addresses or mobile numbers as an audience. Irreversible confirmation hashes may be retained only as long as needed to enforce that a channel was verified before transactional notices are sent, or until the customer asks us to remove them.

8. Security

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your choices

For questions about personal information, email support@bloomidentity.com.

10. Children

The services are intended for users 13 years of age or older. We do not knowingly collect personal information from children under 13.

11. Changes

We may update this Privacy Policy from time to time. The current version will be posted at https://bloomidentity.com/privacy.

12. Contact

Bloom Identity LLC d/b/a Bloom ID
Email: support@bloomidentity.com
Website: https://bloomidentity.com/